Helping you achieve sales success through exceptional service.

"The partnership between KIVA and Altitude was built on a very strong value proposition aimed at customers operating in the Financial Services market. KIVA’s knowledge and experience in this field combined with Altitude uCI has led to the delivery of cutting edge contact center solutions to leading financial institutions in North America."

Mark Lepko,
President, North America,
Altitude Software

KIVA Technology Partners

Since its inception in 1995, KIVA Group has designed and marketed its products for the global market. As a result, KIVA has forged partnerships with other industry leading technology companies in North America, Europe, the Middle East, Latin America and Southeast Asia to offer clients the most comprehensive infrastructure and integrated financial services applications.

The Company has formed development and marketing relationships with the following companies to build, consistently deliver and implement its solutions for tellering and cashiering, CSR selling and servicing and enterprise wide customer relationship management.

Altitude Software

Altitude Software, based in Lisbon, Portugal, is a global leader in call center automation and unified contact solutions. KIVA's unified multi-channel contact applications are built upon Altitude's open technology platform. Altitude has a rich history of technology development focused on providing superior ROI for its customers; the Company's technology is implemented at more than 750 client sites worldwide.

IBM

IBM is a recognized world leader in providing hardware and software solutions and supplying universal access products that allow customers to interact with their financial institutions through personal assistance or self-service, whether via phone, the Internet or by other electronic means. KIVA Group is an IBM Business Partner and since 1999, has been the sole distributor and support organization for IBM's branch automation product, Consumer Transaction (CT), to the global market. As well as marketing and supporting the LAN DP product for SNA networking support. KIVA uses IBM's database (Informix and DB2) products in its solutions.